Drs. Ad Boon is an experienced (25 years +) C-suite HR Executive, Executive Coach, business advisor and board level. He is doing my best to live, work, parent and coach mindfully and contribute to the greater good by inspiring, building innovative and successful businesses, coaching people to do the same. Having worked and lived in the US, Europe and Asia, he experienced happiness, tragedy, loss and peaks. Meditation has been part of his daily routine for the last 2 decades, as well as attempting to achieve personal sustainable high performance. He is part of the Wisdom Council in the Netherlands. His specialties are business management, global change management (improvement to restructuring), executive staffing, leadership development, employee engagement, effective communication & HR metrics.
Addie van Rooij is Vice President of Human Resources (HR) for Hewlett Packard Enterprise (HPE) Worldwide People Operations.
In this role Addie focuses on delivering best-in-class HR services and employee experience to over 60.000 employees in more than 70 countries across the world. In the last 2 years Addie has focused on the digital transformation and employee relations strategy of the HR function.
During his career Addie gained valuable experience through leading some of the largest acquisitions in the Tech Industry (Compaq, EDS), the largest Tech Industry separation creating 2 FTSE 100 companies (HP Inc. and HPE), large divestitures (the Software and Services division) and the largest Workday HR system implementation at the time. Addie has lead several size-able Business HR teams, Organisation Development functions and Corporate HR teams, whilst living and working in different Geographies such as the Middle East and Africa, Asia Pacific and Eastern Europe.
Anne Fulton is author of The Career Engagement Game, and has been keynote speaker at conferences such as the 2018 Workforce Transformation Forum at the London School of Business, HCI Employee Engagement Conference (Chicago, NY, Miami, Atlanta) and HRMI Leadership Conferences across the US and Canada. Anne has been a Registered Organizational Psychologist for over 20 years, and is an experienced OD Transformation expert with a passion for career enablement, talent optimization and workforce agility. Founder of the Career Engagement Group, their Fuel50 Career Pathing is now operating in 28 countries, in over 50 Fortune 500 companies such as EBay, Pepsi, Walmart, MasterCard, TexasHealth and many more, Anne and her team are dedicated to improving employee engagement, supporting Diversity Initiatives and creating career acceleration programs for employees whether they are High Potentials, Talent, Graduates or Emerging Leaders. Their clients see consistent uplifts in engagement results, retention gains and many are now delivering award winning career programs with the help of Anne and the team at Fuel50. Winners of the HRTech Awesome New Technology in 2014, Brandon hall Career Pathing Gold Excellence Award 2015 and 2016, Top 20 global Engagement Influencer 2017 and Employee Engagement Award US Vendor of the Year 2018, Anne and the Fuel50 team are delivering retention, engagement gains and transforming the employee experience in organizations across the world
Uber’s mission is to create opportunity through movement. Uber started in 2010 to solve a simple problem: how do you get access to a ride at the touch of a button? More than 10 billion trips later, Uber is building products to get people closer to where they want to be. By changing how people, food, and things move through cities, Uber is a platform that opens up the world to new possibilities.
Anouk Geertsma has been Uber’s HR Director for EMEA since 2017, overseeing the company’s HR in 40+ countries across the region. Anouk enjoys the diversity but also the challenges that such a complex region entails, both from a business and people standpoint and in a fastpaced environment.
Anouk joined Uber from Booking.com, where she lead HR for their EMEA region for three years. She was directly responsible for a team supporting a staff of nearly 8000 across 50 countries.
Anouk’s background is combined with deep HR operational expertise with consulting experience, having spent 11 years at Accenture within their Strategy division. During her time there she worked across multiple industries in multiple locations (France, UK, Sweden, Netherlands) with a focus on HR strategy, organization and transformation.
Anouk holds a Master’s degree in Organizational Management and Bachelor’s degree in psychology. She hails from France originally but has been living in Amsterdam for the past ten years with her husband and two young kids, which keeps her fairly busy outside of work.
Anouk Koudijs is HR Director, EMEA, for TOMS at the Amsterdam HQ. She has spent the first 12 years of her career working in the drinks industry (Diageo and Heineken), holding a variety of HR leadership roles within Continental Europe. Besides a strong holistic business sense, she has strengthened her expertise most in the fields of Change Management and L&D.
In the last nearly 4 years she made the shift into a social entrepreneurship. Connecting her personal values and purpose with the ones of TOMS, make a strong combination. Her true passion to grow organisations through and with people, stands central in this smaller scale, but complex world. The central pillar of social impact, is something unique in the TOMS DNA, which plays to strong innovative and collaborative muscles in the organisation. HR has a key role to play in nurturing and finding new ways to evolve this amazing culture into the future.
Anuradha is a Senior Customer Success Manager with Culture Amp. Anuradha works with large enterprise customers across EMEA to design and implement their employee feedback journey, leveraging Culture Amp’s world-leading technology. Prior to Culture Amp, Anuradha worked for over 15 years in global consulting firms such as EY and Gallup, partnering with customers on their culture transformations. Anuradha is passionate about building Culture First organisations and putting customers at heart of everything she does.
Ben Whitter, known globally as “Mr Employee Experience”, is recognised as one of the World’s leading figures within EX. Ben has pioneered and popularized the concept of EX worldwide and his work has reached 16 million people. Ben is the Chief Experience Officer and Founder of the World Employee Experience Institute (WEEI). Through popular keynotes, executive coaching, and advisory services, Ben helps clients to establish and elevate their EX strategies to deliver exceptional business and human outcomes. Ben’s highly anticipated first book, Employee Experience, is being published worldwide by Kogan Page in August.
Bianca West is a Director on the Professional Services team and as project lead she is responsible for effectively guiding projects from concept to deployment. Located out of London, UK she is also responsible for creating infrastructure to deliver on managing field readiness activities & the growth plan for Professional Services in EMEA.
Mr. Cardinell is a proven digital health and wellness executive. He currently serves as the Vice President and Head of Global Business Development for Optum International. Prior to Optum, he spent several years with Microsoft both on the worldwide stage, and the US. As a corporate executive, and startup CEO, Brian has directed several small and large scale projects, from the world’s most innovating IoT startups to large integrated health systems. Brian has had the honor of serving as adjunct faculty at the collegiate level, and has been a distinguished speaker for the Scottsdale Institute and Health Insurance Innovation Congress.
Cecile Leroux is Vice President of Human Capital Management (HCM) Innovation at Ultimate Software. She is a keynote speaker, author of the upcoming book “From Dissonance to Resonance,” and a visionary on HCM trends, hot topics, and global strategies. An economic anthropologist with more than 20 years of industry experience worldwide, she focuses on helping companies design person-centered experiences that enable all people to achieve highly purposeful and productive work lives. Cecile has been featured in Forbes, HuffPost, HR Magazine, HRD Canada TV, and The Wall Street Journal.
Deborah assumed the role of Chief Human Resources and Communications Officer for Bunge in January 2016. She is responsible for people, culture and communications strategy and operations for the 32,000 employee global Agribusiness and Food organization based in New York. Given her passion for food, and the human dimension of business, she’s in her professional element. Deborah is a proven HR and business executive who has enabled business success through people in both general management and HR positions for over 20 years in multinational industry leading companies. Prior to Bunge she worked with Dow Chemical and General Motors in Australia, Switzerland and the US. She is currently based in New York.
Dirk Jonker is the founder and CEO of Crunchr, a cloud solution for Workforce Reporting & Analytics. He was recently featured in The Economist for his 15 years work in helping HR to make impact with data.
He advises companies om how to generate competitive advantage by aligning workforce strategies and execution with operating models using people analytics. Prior to Crunchr, he worked as a consulting actuary in Towers Perrin New York and Amsterdam.
In 2015, Global IT research and advisory company Gartner named Crunchr ‘cool vendor in Human Capital Management’ (as one of five vendors world-wide) and Randstad Innovation Fund made a significant investment to accelerate growth. In 2016, Dirk was named Dutch entrepreneurial top talent by the Dutch Financial Times. In 2017 he was named Actuary of the Year and led Crunchr to the fifth place of upcoming and most potential start-up in Europe.
In July 2017 Dr. Ahlers has taken over the position as Head of Talent Development & Acquisition for C&A Europe. He is responsible for Recruiting, Employer Branding, Learning & Development and Employee Engagement at C&As Corporate Head office in Düsseldorf and Brussels. The position was created to generate synergies between the different areas and demonstrate their importance for the success of C&A. Before joining C&A, he worked more than six years in different HR roles for METRO, recently as Head of Global Recruiting Project. Dr. Ahlers started his professional career as consultant.
After her Ph.D in Physics, Claudia started her professional career as a consultant with McKinsey. She entered the HR world at Bahlsen, a premium cookie producing company. Today Claudia is responsible for the whole of HR development range at the Mast-Jägermeister SE, home of the world famous liqueur.
Her scientific approach lead to a HR development concept, which is based on findings from Positive Psychology and other related fields. Combining this with her profound HR experience she creates tools and processes which enhance the success of employees and the company.
Eline Zandee – Kranendonk is Global Lead Organization Development at Aegon, one of the world’s leading providers of life insurance, pensions and asset management. In her role she is responsible for Organization Development & Culture, Leadership Development and building digital capabilities at scale.
Holding a Master’s degree in Health Management she started her career as a consultant and program manager in Transformation and Change, working with several consultancy firms. IN 2012 she joined Aegon as Manager CIO Offices. After several years of experience in IT she moved to HR.
Eline works where people, teams and organizations have to adapt to new realities and have to change their existing patterns, skills and behaviours. Personally challenged by personal and professional transformation she is driven to make an impact in peoples life’s and in organizations at times of ambiguity and uncertainty.
Eric began his professional career as a mechanical engineer specializing in aerodynamics. After two decades working in product development and planning, he realized the real innovation challenges are in how we can work together more effectively and benefit from everyone’s full engagement and skills. In 2005 he co-founded Volvo’s LGBT network, the first company sponsored network among European heavy industries. He has been leading the Volvo Group’s Diversity and Inclusion work for the past 7 years. Eric enjoys delving into I & D theory and then distilling it down into practical applications for leaders and business organizations.
Erica is a workplace strategist who has worked for the past twenty years with some of the most iconic brands in the world as a consultant, speaker, writer and professional dot-connector. She helps top-of-the-class businesses, organizations and individuals improve their performance by honouring relationships in every context, always with an eye toward high-tech for human touch.
Erica is the Founder of the Spaghetti Project, a platform devoted to sharing the science and stories of human connections with global brands, community groups, teams and individuals. Inspired by a 2015 Cornell study showing that firemen who eat together are better at their jobs (they save more lives!), and as a hats-off to the firemen and their go-to firehouse meal, she calls her work the Spaghetti Project. Because left to our own devices, we’re just not connecting.
Erica received her MBA from the Kellogg Graduate School of Management at Northwestern University, a pioneer in teamwork and collaboration, and her BA from the University of Vermont.
Her latest book, Bring Your Human to Work: Ten Sure-Fire Ways to Design a Workplace That is Good for People, Great for Business, and Just Might Change the World, a Wall Street Journal bestseller in its first week, serves as a powerful guide to a workplace revolution that honours relationships and puts people first.
Esther Bongenaar is VP HR Data & Analytics at Shell, based in the company’s headquarters in The Netherlands. She is responsible for HR Management Information & Reporting, employee Assessments and Surveys, and Predictive HR Analytics. The department drives evidence-based and value-adding HR at group level with a strong business focus.
Esther holds a MSc degree in Operations Research (University of Amsterdam) and a PDEng degree in Mathematics for Industry (Eindhoven University of Technology). She started her career as Business Consultant for Accenture, and joined Shell in 2005 as Statistical Consultant. She supported refineries with optimization studies and Shell Scenarios Energy Team with long-term trend estimates for world energy supply and demand. Prior to her current role of VP HR Data & Analytics, Esther built and lead the world-class Shell HR Analytics team that delivers predictive analytics on Shell’s Human Capital.
Evelyn Doyle is HR Director, EMEA, for Patagonia, based at the brand’s European HQ in Amsterdam. Originally from Ireland, Evelyn has lived and worked in Russia, Africa and Switzerland, holding leadership roles in the fields of human resource management, talent management and culture and organisation development initiatives for global organisations in with-profit, non-profit and social entrepreneurship sectors.
Having been responsible for numerous organisational culture change initiatives, Evelyn is passionate about positively transforming work environments and business models. Outside of her work at Patagonia, Evelyn sits on the board of directors of Designathon Works in Amsterdam. She also enjoys music, all things food/regenerative agriculture and spending time with her seven-year old son.
Gianpaolo Barozzi is a Sr. Director in Cisco HR, leading the Digitalization Office and the Intelligent Human Network project in the HR Leadership & Team Intelligence organization. His team is responsible for the design and development of innovative workforce experiences and solutions in multiple HR areas at Cisco. His passion is re-defining the future of work in corporations – particularly how talent is identified, developed, allocated and engaged – and its implication on people, HR and ultimately the society. In 2018 his team was invited to showcase their latest work at the Ars Electronica Festival in Linz, https://ars.electronica.art/error/en/digiti-light/ .
Gianpaolo is also the Strategic Director of the Department for Innovation Design at the Institute of Art and Applied Arts (IAAD) in Torino.
He is based in Milan, holds a degree in Physics and prior to transitioning to the HR world, he led R&D teams, authored >40 technical papers and 7 international patents.
Grant Ackerman is a Faculty of Executive Education at Columbia Business School. His teaching emphasis is on Executive Leadership, Collaborative Leadership Models and Cross-Cultural Issues in Management. His research focuses on Managing Conflict and Consensus Within and Between Firms, Cross-Cultural Negotiations and Dispute Resolution and Organizational Justice. His papers and publications include “Treating Subordinates with Dignity and Respect: Does It Always Matter? “The Moderating Effect of Power Distance,” 2000 Academy of Management, “Culture’s Influence on Preferences for and Reactions to Elements of Procedural Justice,” 2000 Society of Industrial and Organizational Psychology, “When Do Elements of Procedural Fairness Make a Difference: A Classification of Moderating Influences,” Advances in Organizational Justice (1999) and “Further Evidence of Culture’s Influence On Employee’s Reactions to Participation In Decision Making: The Effects of Uncertainty Avoidance and Power Distance,” 1997 Academy of Management. Other publications include CISG Annotated: Legislative History and Annotations to the United Nations Convention on Contracts for the International Sale of Goods (New York: Warren, Gorham & Lamont, 1992).
From 1985 to 1989 he served with Educational Services Exchange with China, Inc. (ESEC) as Director of the Institute for International Trade. Other professional experience includes serving as Academic Director and then Associate Dean for Executive Education at Columbia Business School, and Coordinator of the Team Leadership Program at Columbia Business School’s Professional Development Center. He has extensive experience in organizational consulting and has provided educational programs or consultations for such companies as Avon, Banker’s Trust, Coca-Cola, Deloitte, Ford Motors, Sampoerna (Indonesia), GE Credit Corporation, Lend Lease Americas, Time Warner, and World Vision, USA. He received his B.A. in Foreign Service and International Relations with a Certificate in Russian Area Studies from The Pennsylvania State University, a J.D. from The University of Pittsburgh and his M.B.A. and Ph.D. from Columbia University.
Jan Rijken is an internationally recognized thought leader, adviser, researcher, author, speaker on corporate Learning, Talent and Leadership Development and a visiting Professor at IE University. He was CLO for KPMG, ABN AMRO, and Daimler and his areas of expertise include: corporate learning strategy & transformation, governance, L&D measurement, skills acquisition and leadership development,. As Director of the CrossKnowledge Institute, Jan’s main goal is to share his experience and knowledge and build a learning leader community. Jan is one of the lead-facilitators of the international Masterclass L&D Leadership and lives in the Netherlands.
Leonard Beyeart is responsible at Virgin Pulse for strategic customers in Dutch and French-speaking countries as well as international clients. He brings experience in occupational health management as well as the consultation, implementation and above all marketing of health initiatives in various industries. He will provide insights into his experience across industries, as well as Virgin Pulse’s 15-year expertise in healthy corporate cultures and employee engagement.
Maja Roosjen is a seasoned HR leader who moved to HR after 15 years of wearing different hats as a litigator, consultant and mom. She is in HR to “make work better.” She wants to create a workplace where everyone can be all that they are and do amazing things. It is the right thing to do and also results in better business performance. She believes that HR needs to understand why people behave the way they do and help steer people through behaviour into the right direction for the organization. As people leave millions of data points in HR systems, HR’s role is to analyse all these data points and understand what is happening in the workforce. HR then has the opportunity to be front and center in decision making and become the designer of the employee experience that make employees and organizations thrive.
Maria Semykoz is a Workplace Analytics Architect at Gallup. Maria helps organisations harness the power of data-driven decision making to create workplace cultures that generate innovation, digital transformations, customer centricity and ethical business conduct. Her areas of expertise include data science, culture transformation, leadership development, and employee and customer engagement.
In her previous roles at Gallup, Semykoz supported organisations in manufacturing, financial services, hospitality, retail, and healthcare as a Workplace Analytics Consultant and Account Lead. Before joining Gallup in 2013, Maria worked in electoral analytics, management consulting and market research.
A Fulbright Program alumnus, Semykoz holds a master’s degree in political science from Miami University of Ohio (USA) and a bachelor’s degree from National University of Kiev-Mohyla Academy (Ukraine). She speaks English, German, Russian and Ukrainian.
Matt Alder is a strategic consultant focusing on all aspects of HR technology, recruitment marketing and employer branding. He is a globally recognised talent acquisition thought leader and a regular commentator on the future of work. Matt is the host of the popular Recruiting Future Podcast (www.rfpodcast.com) and is a co-author of the book “Exceptional Talent”
Mervyn Dinnen is a talent and HR analyst, advising recruitment and HR technology businesses on the emerging trends impacting hiring, retention and engagement. He is author of the book Exceptional Talent and a writer and international speaker on recruitment and HR trends. He previously spent 20 years working with UK companies on Recruitment and HR strategies
Moritz Meissner bio and photo attached (he sent another photo as well but it’s so big it won’t let me attach it. Let me know if you could do with it)
Moritz Meißner is a former army officer, business administration graduate and M.A. in business psychology. He joined VINCI Energies Germany in 2015 and is Head of Digital Learning. His central themes are Digital Transformation and New Work. His main focus here is on preparing employees for tomorrow’s challenges in the best possible way. In addition, he works in national and international working groups on the conception and implementation of strategic topics.
More information about him can be found at: https://about.me/MoritzMeissner
Articles can be found at: https://www.researchgate.net/profile/Moritz_Meissner3
Nick leads Mercer’s European Engagement practice, based in the UK.
Prior to Mercer’s acquisition of Sirota, Nick was Managing Director for Sirota’s EMEA Region. In that capacity, he worked with a diverse group of clients, including Shell, Michelin, Unilever, Solvay and NLNG, providing guidance to senior management on employee engagement and talent strategy.
Before joining Sirota, Nick was Group Vice President HR for BP plc, during the period when BP became the UK’s largest company via a series of mergers and acquisitions. Previously, he was Head of Financial Services for the European joint venture between BP and Mobil Oil, based in Brussels, and before that, General Manager of Shared Services for Europe & Africa for Mobil Oil. While at BP, Nick was named as the country’s top HR Director by different publications.
His early career was characterized by successive senior roles within the international HR function for Mobil, while based in the USA and UK, and he worked throughout North & South America, Asia, Africa and the Middle East on various organization change and HR projects.
Nick holds a Bachelors degree in Commerce & Law. He has been a non-executive director in the past with a FTSE 250 company and is a Fellow of the Royal Society of Arts.
Richard is Divisional Managing Partner for Ius Laboris UK Lewis Silkin’s 150 strong employment law team. He was named Lawyer of the year in the legal Business Awards 2019 and is recognised in major directories for his work, including Legal500 and Who’s Who Legal. Richard advises employers across a range of industries on major restructuring and acquisition projects, sensitive senior exits, disciplinary issues involving regulatory issues and high value employment litigation in the High Court and Employment Tribunals.
Richard is also an accredited mediator, and regularly mediates workplace issues such as dysfunctional working relationships between senior managers, partners and managers and team members. More recently, he has supported a range of companies in implementing Guardians schemes to provide supportive information resources for their employees.
Rick Jackson is the Senior Vice President Deutsche Post DHL Group Certified Initiative & Global Head of CIS for DHL Express. In this capacity, he manages the Certified initiative which is a key part of the Deutsche Post DHL Group Strategy 2020 and the global Employee Engagement & Cultural Change initiative; the Certified International Specialist programme in DHL Express. Rick directs the development and day-to-day management across a large portfolio of programmes ensuring investments made across the network guarantee they meet Deutsche Post DHL Group’s strategy goals and demanding global business standards.
During his twelve years with DHL, Mr Jackson has gained a wealth of experience and expertise in various parts of the business. Prior to his current appointment, Mr Jackson served as the Chief of Staff – DHL Express Europe running and managing the European CEO Management office.
Mr Jackson also previously served as a European Business IT programme manager responsible for large cross functional business IT programmes where he played a critical role in the creation of the European Business IT function.
His career in DHL Express commenced in the UK where he worked across the IT, HR & Customer Service organization.
Prior to joining DHL Express, Rick worked at the Arcadia Group Plc fulfilling a number of different roles across the IT organization.
Rick has a Dual Hons Bachelor of Science degree in Computer Science and Mathematics. (University of Sheffield)
Ruth Bielderman is Head Talent Attraction for ABN AMRO, based in the company’s headquarter in The Netherlands. She accelerates the transformation to an employee experience-driven organization focussing in particular with her team on Employer Branding, Talent Sourcing, Recruitment and Onboarding. Ruth started her career as Recruitment Consultant for Brunel, and joined ABN AMRO in 2012 as Recruitment Business Partner. Since 2017 she is responsible as Head of Talent Attraction. She invests in an innovative and new (digital) sound in the field of employer branding, agile recruitment and a more relevant and effective employee experience journey. And with success for ABN AMRO won e.g. different awards for the way they combined augmented reality in their talent acquisition processes.
Stephanie Houston is Head of Talent Acquisition for EMEA at WeWork. Steph is of Lebanese origin and moved to Aberdeen, Scotland when she was 13 years old where she completed her education and obtained a BA in Corporate Communications with French and German. Having spent most of her HR career within Talent Acquisition in the Oil and Gas Industry, she moved into the Tech space in 2015 when she joined the Recruiting function at Booking.com in Amsterdam. Steph led the non-tech recruiting team globally for Booking.com whose efforts contributed to the company’s growth from 4,000 to over 16,000 employees in just over 3 years. Following a decision to return to the UK at the end of 2018, Steph joined WeWork’s Talent Acquisition function in London and has been building a team whose mission it is to identify, engage and attract talent to grow WeWork’s community across existing and new markets.
Tom is Global Head of Performance Management at ING, based in Amsterdam. He focuses his efforts on further growing ING’s performance culture: how to change behaviour and have more continuous performance conversations. Before joining ING, Tom was a Global Agile @ Scale expert at The Boston Consulting Group where he worked over 10 years. In this role he helped many large organizations around the world, including ING, introduce news ways of working and change their culture. His focus has been on the people elements related to these changes.
Walter is co-founder en CEO of video recruitment platform Cammio. He leads a team of experts, specialised in online video technology, recruitment and employer branding. Walter frequently speaks at events on the role video in recruitment. Throughout his career, he has always been fascinated how technology can help reduce barriers, accelerate growth and create new markets. He brings over 20 years in strategic consulting, technology marketing and entrepreneurship. Walter has a truly international background being a Dutch-Austrian citizen, born in Switzerland and having worked in both Europe and Asia. He is an enthusiastic trail runner.
Since August 2016, Willem-Bart Overhand is Global Head of Culture, Leadership & Talent at Aegon. Aegon is one of the world’s leading providers of life insurance, pensions and asset management. 20 countries in the Americas, Europe and Asia. Approx. 29 million customers and 20.000 employees.
In his role he is responsible together with a great community for Leadership Development, Talent & Succession Management, Organization Development & Culture and Inclusion & Diversity.
Willem-Bart is especially interested in the human side of (Digital) transformation. His professional mission: Transform organizations and develop leadership to create more human and successful organizations and a sustainable world.
Before joining Aegon he was Head of People & Organizational Development at Eneco Group and worked at several consultancy firms with a focus on Transformation, Change, Innovation, and Leadership Development.
Willem-Bart holds a Master in Business administration and lives with his wife and son in the city center of Amsterdam.
Currently holding dual business partner roles for the Global Agribusiness & Trading Product Lines and for the Europe, Middle East & Africa operating company. He has experience working and living in two different continents with global HR operational experience across Europe, South/North America, Africa and Asia. As an Executive HR business leader, Mr. McClain is responsible for developing and implementing appropriate human resources strategies for the organization that are aligned with the overall group’s business strategy and ensuring the achievement of the business objectives focusing on key talent acquisition, reward & retention and talent development programs.
Ellie Cannon discusses how employees can support their workforce to ensure they're not suffering in silence https://t.co/qW6Ddlxfv9 Posted 12 hours ago